SUPPORT
Frequently asked questions.
A few helpful answers before you get in touch.How do I choose the right product?
Start with the part of your routine you would most like to support: grounding, EMF protection or sleep. Our collection pages are organised by category and goal to make finding a good fit easier.
Can I use grounding products every day?
Many customers make grounding part of their everyday routine. Please follow the product-specific instructions and make sure your home setup is appropriate for the item you choose.
How do I care for bedding and sleep products?
Care guidance varies by product. Refer to the instructions supplied with your item, or contact us with your order details if you need a hand.
Where can I find delivery information?
Shipping options and costs are shown at checkout before payment. If you have a delivery question before ordering, send us a message and we will help where we can.
Can I return an item?
Visit our Returns page for the first steps. For a faulty, damaged or incorrect item, contact us as soon as possible with your order number and photos where relevant.